Gallagher Claims Representative Trainee - Workers' Compensation in North Syracuse, New York

At Gallagher Bassett Services, Inc., our team of associates built our reputation as one of the most progressive property/casualty third party claims service organizations throughout the world. For the past several years Gallagher Bassett has ranked among the largest in our industry by Business Insurance Magazine and was also a recipient of the Business Insurance Readers' Choice award for "Best Third Party Claims Administrator." We provide services to Fortune 1000 companies through our more than 100 offices worldwide. If you're looking for a professional career with an industry leader, that serves an important social purpose, then we invite you to consider becoming an Associate in our Trainee program. We believe in work/life balance and full time here means 35 hours per week.

Claims Trainees typically spend 6 - 9 months in training, before beginning a well defined career path with the opportunity for promotion as you meet new performance goals. If you’ve got the drive to succeed through service we’d love to talk with you.

As a Trainee, you will gain skills and experience, via structured learning and on-the-job mentoring:

  • How to investigate, evaluate, and make good decisions about claims

  • Negotiation skills

  • How to understand and utilize medical terminology

  • Financial skills, to analyze and evaluate various coverage, liability, exposure and damage issues

  • How to be effective and compassionate in your communication style with clients and other contacts


  • Bachelor's Degree

Work Traits:

  • Attitude/Initiative – ethical, optimistic, adaptable, analytical, self-starter, problem solver, patient, able to start making suggestions rather than asking for solutions, enjoys working in fast-paced environment

  • Organizational skills – attention to detail, time management, focus on priorities, thoroughness, follow up

  • Continuous learning – Understands before making judgements and acting, asks appropriate questions, learns from others and passes state specific licensing exams

  • Interpersonal skills – ability to read and work with a variety of people, assess credibility, maintain optimism, build relationships, be resilient and approachable

  • Communication – concise, clear, proactive, keep others informed, active listening for comprehension, demonstrates discernment, communicates reasoning behind decisions

  • Client Focus/Empathy – appreciate client needs (internally and externally), understand client expectations, deliver quality service, communicate often, be responsive, passion for helping others, understand GB’s social purpose

U.S. Eligibility Requirements:

  • Interested candidates must submit an application and resume/CV online to be considered

  • Must be 18 years of age or older

  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation

  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization

  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


Job: Claims

Organization: GB US Operations

Title: Claims Representative Trainee - Workers' Compensation

Location: New York-North Syracuse

Requisition ID: 48979