TVH Parts Business Analyst in Olathe, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/10797344

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Content function

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We are One. That?s the foundation of our company culture at TVH. We?re the worldwide leading supplier of quality replacement parts, safety equipment, and accessories for the material handling and industrial equipment industry and we?re growing our team!

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We?re seeking a results-oriented, people focused, professional with experience as a Business Analystto join our IT team at our Americas headquarters in Olathe, KS. This analyst will Partnerwith the business to gather business requirements, determine and communicate system capabilities and necessary requirements changes, provides process/software solutions in business ERP system to meet business requirements, create and maintain documentation, and provide training to assigned business partner teams for projects of moderate complexity. Leverage expertise of software developers and programmers to deliver solutions that meet business needs.

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Actively participate in the quality assurance of all user stories by ensuring that the business value is clearly stated, story details are fully understood by the squad, the acceptance criteria are added and the dependencies are identified to ensure that the squad can make an accurate and realistic estimate of the story, including:

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Document the system flow by using UML artefacts such as Use Case, Activity Diagram, ?

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Actively participate in the refinement meetings by explaining the stories analysed to the squad

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Functional testing of user stories and validation of the acceptance criteria (happy path)

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Organize and follow-up testing by business and tester in function of the final validation of the user story

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Capture the remarks coming out of the testing/demo and take action in collaboration with the squad

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Break down the epic in valuable stories of actionable shape (INVEST)

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Essential Functions & Responsibilities

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+ Work closely with business partners in assigned area to map processes, flow of information through these processes and system requirements to ensure clear requirements for software applications, including:n


+ Organizing and executing customer interviews and workshops worldwide to determine functional needs

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+ Create use cases, scenarios, tasks and workflow analysis

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+ Proactively communicate with colleagues on various squads, systems maintenance or external key users/end users to understand their needs, issues and problem

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+ Provide assistance to business partner customers and key users to understand, troubleshoot and resolve basic and moderately complex systems problems issues as second line

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+ Ensure process and process improvement documentation is kept current to provide framework for business change discussion including

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+ Collecting feedback to describe business processes

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+ Documenting it in BPMN diagrams and validating diagrams with business users

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+ Develop user manuals and work instructions

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+ Maintain updates as systems/processes evolve over time

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+ Collaborate with programmers and software developers to analyse requirements and convert them into a user story including detailed functional specifications and acceptance criteria for use by the development team

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Profile

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+ Provide continuous consultancy about possible (process) improvements and the quality of the tools being used in order to strengthen the cooperation with the b siness and/or (end) user.n


+ Use current domain knowledge to advise on corporate and cross domain requirements

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+ Define, maintain, and track project plans to ensure clarity of objectives and to drive progress of new or modified programs or applications to ensure fluent execution of the product roadmap/project including:n


+ Communication with other squad members in order to ensure an efficient and correct execution of the change requests delivered

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+ Provide assistance in the area of data migration (mapping fields, testing correctness, ?)

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+ Identify cross-squad requirements and proactively communicate them to the product owner(s) of the impacted squad(s) to enable the in-time programmation of those requirements.

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+ May design future proof functional solutions that consider the global context of various business lines including communication and understanding of interdependencies and scalability of proposed solutions, including:n


+ Understand upstream and downstream system/process activities to ensure smooth work flow, consistency within the organization, and to avoid functional issues.

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+ Estimate the impact of upcoming business process changes and proactively inform squads, business partners and key users

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+ Drive the requirements flow between business stakeholders and impacted squad(s)

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