Apple Data Center Break Fix Technician in Reno, Nevada
Data Center Break Fix Technician
Reno, Nevada, United States
Software and Services
A minimum of 2 or more years experience installing and solving problems server hardware.
Have the ability to lift and move 50lbs equipment daily.
At least 4 years experience working in a large high-demand data center environment (10,000+ servers).
Ability to successfully work with minimal supervision.
A self starter, forward-thinking person with strong leadership capabilities.
Capable of working shifts, which may include weekends and or holidays.
Lead multiple projects and prioritize urgent tasks.
Maintain a high degree of self-motivation, drive and integrity.
Ability to take initiative and make decisions independently.
Good social, written and verbal relational skills.
Drivers License and reliable transportation.
Strong knowledge of physical IT infrastructures.
Documented troubleshooting experience.
Knowledge and proficiency with CLI.
Experience with low voltage and optical experience
Responsible for optical connectivity troubleshooting
Deep understanding of networking standards
Multimeter and Oscilloscope familiarity
Follow and perform the data center's safety programs and policies.
Familiarity with Apple’s Hardware Environment: Apple, IBM pSeries and xSeries, Sun, HP, Datadomain, NetApp, Teradata, IBM Storage
UNIX user level, system administration preferred
We are seeking a forward-thinking teammate that will work quickly to respond to incidents received by phone or ticket from 24x7 NOC. You will resolve problems with hardware, software, and network failures in a highly advanced demanding datacenter. You will also be responsible for testing and repairing server hardware electronic components. In addition, isolate and resolve network connectivity issues in the data center fiber and copper infrastructure. A confirmed attention to detail and effective documentation skills are important components to success in this position.
Education & Experience
Associates or Bachelors degree or relevant experience
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