Oracle OMCC Account Manager JA in Richmond, Virginia
Member of an expert services team who is responsible for delivering a quality solution in a timely manner, on budget and to a client*s satisfaction. Responsible for delivering a set of services and key deliverables that match customer specifications. Key responsibilities include the development, testing, and launching of marketing programs.
Senior consulting member of the Expert Services team who provides expert services both as an individual and a team member. Takes direction from senior team members and management to ensure quality marketing deliverables for Oracle customers. Has advanced subject matter expertise in marketing programs and campaigns. Has the ability to develop, coordinate, test, and launch standard/advanced interactive marketing programs using the Oracle Marketing platform for on-time, on-budget, and error free project deliverables. Takes an active role in guiding junior team members and leading projects. Can actively manage and resolve customer escalation, project scope issues, and technical challenges. Reviews project requests from clients to determine how to implement using established processes and best practices, or scope production specifications for custom projects.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance.
Account Manager Oracle Marketing Cloud (OMC)
Thorough understanding of and/orinterest in online marketing
Great team player, know when to leadand when to follow
A strong work ethic, a winningattitude and a sense of humor
Highly developed experience in clientservices, account and/or project management in interactive or email marketing
Ability to perform under pressure andmeet deadlines while demonstrating enthusiasm towards colleagues and clients.
Client focus with an obsession forachieving measurable results
Strategic and analytical insight to identifyand solve client's business, marketing and technology problems
Work to identify sales opportunities withinexisting accounts
Excellent oral, written andpresentation skills
Extremely proactive, highlyorganized, with ability to manage multiple tasks
Strong data gathering, storytelling,and analytical skills
Polished verbal, writtencommunication and presentation skills, with both internal colleagues andexternal clients
Technically literate and comfortableworking with Internet technologies, and desire to build technical knowledge
Part of a team responsible for the day-to-day operation of ourlargest accounts making sure the account is running smoothly and profitably.
Know the client's business intimately and be an effectivespokesperson for the client within the Oracle Marketing Cloud; representing theclient's point of view and concerns.
Part of an internal team working on short-term projects and/orcampaigns, with an understanding of long-term planning requirements and growthof the business.
Push the envelope of ground-breaking strategies for designing andexecuting successful integrated lifecycle email programs
Build collaborative client relationships and account size based ontrust and tangible results
Gather business requirements, identify needs and scope programs toensure quality programs exceed client's expectations and industry standards.
Analyze key email performance indicators and make and identifyopportunities for optimizing results.
Help identify potential projects and sources of revenue.
Develop and foster team environment across functional areas
For a listing of all opportunities at oracle,please go towww.oracle.com/careers
Oracle isan Equal Opportunity Employer
Title: OMCC Account Manager JA
Location: CA,California-San Francisco
Requisition ID: 19000WTO
Other Locations: United States
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