Omni Hotels Room Service Server - AM PT in Richmond, Virginia


Richmond Hotel

Located in the center of Richmond’s financial district and overlooking the James River, The Omni Richmond welcomes its guests with a taste Southern Hospitality. The Omni Richmond is the premier destination for business and leisure travelers alike. Steps away you will find wonderful restaurants, shopping, and entertainment.

Come be a part of an amazing team where we inspire and reward our associates! Every other Friday the Management Team hosts an Associate Appreciation event to show their appreciation for their associates and give them a much deserved break from the work day. The Omni Richmond prides itself on having a bi-annual management training class where current associates participate in a 6 month program to prepare them for advancing their careers.

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.


  • Complete knowledge of service time, menu and specials

  • Prepare, deliver and serve orders using Moments of Service

  • Inquire if additional service is needed

  • Responsible for each check

  • Pick up trays and tables

  • Responsible for set-up, delivery and presentation of amenities

  • Attend all designated staff meetings and training sessions

  • Complete any tasks and side duties assigned by manager

  • Responsible for maintenance and cleanliness of room service areas

  • Aid guests in locating other areas of the hotel (walk them to the destination if possible)

  • Adhere to cash handling standards


  • Previous F&B experience preferred

  • Room Service experience is preferred

  • Must be able to work a flexible schedule including nights, weekends, and holidays

  • ServSafe Certification and TIPs certification are required

  • Must be able to stand for up to 8 hour shift

  • Must be able to lift, push, pull up to 50lbs.

  • Excellent communication skills, written and verbal, required.

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Requisition ID2019-32580

of Openings1

Category (Portal Searching)Food & Beverage