Citi Infrastructure Analyst (EERS) in San Antonio, Texas

  • Primary Location: United States,Texas,San Antonio

  • Education: High School Diploma/GED

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18075690


Role/Responsibilities :

• Understand Citi Policy and Standards as it applies to user entitlement reviews

• Work with internal business partners in providing guidance throughout EERS (Enterprise Entitlement Review System) feed QA or exemption processes

• Skill in organizing resources and establishing priorities

• Understand and implement the documented QA process

• Ability to foster a cooperative work environment

• Skill in organizing resources and establishing priorities

• Ability to provide technical coordination and management of development and/or implementation projects in area of expertise

• Produce periodic metrics and reporting of progress, issues and possible risks

• Track progress in Citi tools, including MS Excel

• Analyze and provide feedback to the teams on feed quality analysis

• Assist application and infrastructure development and support teams in creating high quality entitlement feeds into EERS

• Communicate QA requirements to the application and infrastructure development and support teams

• Provide continuous improvement suggestions around the QA process

About Citi :

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.


Qualifications :

•Bachelor's degree or equivalent work experience

•Fluency in both English and Spanish

•Demonstrate influencing skills in a decentralized environment.

•Demonstrate good influencing, facilitation, and partnering skills.

•Individual should be analytical, flexible, and team-oriented, have good interpersonal, communication and follow up skills with strong attention to detail and ability to multi-task.

•Technical proficiencies in MS Word, MS Excel

Technical Skills :

•General computer knowledge

•Basic MS Access

•Understanding of data transmission protocols

Interpersonal Skills :

•Strong organizational and analytical skills

•Ability to effectively communicate with a diverse, international user base

•Lead meetings with this global community

•Must be able to manage their own time while meeting deadlines and communicating their status with management

•Take direction and produce results in a timely manner with minimum oversight

•Succeed in a fast-paced environment

•Willing to work occasional off hours to cover meetings in other parts of the world

•Good communication and presentation skills to interact with Senior Management

Additional Desired Experience/Skills :

•Information Security

•EERS Knowledge

•Project Management

•MS Excel advanced functions / Power Point

•Risk Management

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.