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Gap Inc. Associate Program Manager - Marketing Program Management in San Francisco, California

About the role

The Associate Program Manager is a 360° project manager, collaborating with Creative, Editorial and Brand Management partners to ensure scope and schedule expectations are clearly defined and

met by all team members during the in-season pipeline. S/he tracks the creative through all pipeline milestones from in-season kick-off to final leadership approval, guiding cross-functional partners toward timely development and approval. The Associate Program Manager works closely with his/her Program Manager to set and enforce best practices within the creative development pipeline.

What you'll do

  • Creates project timelines and sets milestones and deliverables in a web-based project management tool.

  • Facilitates cross-functional kick-offs, reviews and approvals for vehicle specific content.

  • Recaps milestone meeting takeaways and defines next steps and subsequent milestones.

  • Coordinates review and final sign-off of vehicle specific content, escalating to the Senior Program Manager when additional leadership reviews and follow-ups are needed.

  • Manages into creative changes with cross-functional partners, as required from in-season business reactions.

  • Partners with Marketing Production and Digital Production to ensure deliverables are seamlessly passed off for final delivery and build.

  • Escalates issues and recommendations to Senior Program Manager with an appropriate sense of urgency.

  • Manages tight deadlines and changing priorities, sometimes intra-day.

Who you are

  • Highly process-oriented with superior skills in adhering to and further optimizing defined operational structures

  • Working facility with online collaboration tools and content management systems (Workfront, Airtable, MS Exchange/Office)

  • Exceptional detail-orientation, critical thinking analysis, with previous experience in traffic or project management

  • Excellent written and verbal skills; enjoys interacting with all types of people

  • Bachelor’s Degree or equivalent work experience

  • 2-4 years of project management experience, preferably in the digital, ecommerce space and/or retail environment