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Federal Reserve Bank Records & Information Management Analyst in San Francisco, California

The Federal Reserve Bank of San Francisco believes in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.

Position Overview

Are you an experienced records management or information management specialist looking to join a phenomenal team? We have a great new opportunity involved with the framework, strategy, priorities, policies, and guidelines for the 12th District’s Information Management Program (IMP) which includes records management, information management, and information governance.

In this role you'll provides advice and best practice solutions to help the Federal Reserve System (FRS) and 12th District (FRB) improve processes, realize efficiencies, and mitigate legal, operational and reputational risk. You will work with liaisons from business lines to ensure compliance with the System Records Retention Manual (SRRM), Local Records Retention Schedule (LRRS), and information governance frameworks. Supports the FRS and FRB IMP-related initiatives.

Essential Duties and Responsibilities

  • Executes the 12th District’s IMP framework, strategy, priorities, policies, and guidelines.
  • Maintains and applies knowledge of concepts, processes, technology tools and risk management as it relates to records management, information management and information governance.
  • Leads and participates in projects; manages scope and schedule to meet project deliverables.
  • Maintains procedures, and quality assurance testing methodologies; coordinates testing, analyzes results, recommends improvement opportunities and employs solutions.
  • Promotes risk management, project management, and process-improvement practices.
  • Participates in the development and tracking of key performance indicators.
  • Works with business units’ liaisons to develop and review file plans to ensure compliance with the SRRM, LRRS and information governance framework.
  • Supports the development of liaison roles and responsibilities, sets meeting agendas and schedules, ensures maintenance of contact lists, and presents topics.
  • Delivers FRB presentations and training; provides input into the development of FRS training; and provides technical assistance and training to FRB staff.
  • Participates in FRB and FRS work group activities.

Qualifications

Knowledge, Abilities, and Experience

Knowledge of:

  • FRS and FRB’s mandate, mission, and associated business functions, activities and business processes
  • FRS and FRB information security classification methodologies and tools
  • concepts, processes, technology tools and risk management as it relates to records management, information management and information governance
  • Handling information and records from the point of creation through to disposition, including management of records transferred to archives
  • Metadata and its application (e.g. records and information management functionality in structured and unstructured environments)
  • Following International Standards Organization (ISO) standards:
  • ISO 16175 Principles and Functional Requirements for Records in Electronic Office Environments
  • ISO 15489 Information and documentation – Records Management
  • ISO 23081 Information and documentation – Records Management Processes – Metadata for records
  • ISO 14641 Electronic Archiving
  • ISO 19005 Document Management – Electronic Document File Format for Long Term Preservation
  • ISO 14721 Space Data and Information Transfer Systems – Open Archival Information Systems (OAIS) Reference Model
  • ISO 30300 Information and Documentation – Management Systems for Records – Fundamentals and Vocabulary
  • ISO 30301 Information and Documentation – Management Systems for Records - Requirements
  • ISO 8000 Data Quality
  • ISO 27001 Information Security Management
  • MoReq 2010 Model Requirements for the Management of Electronic Records

Ability to:

  • Handle sensitive information with the highest degree of integrity
  • Adapt and apply industry best practices to the IMP at both FRS and FRB levels
  • Work on problems where analysis of data requires evaluation of identifiable factors and recommend issues in creative ways in alignment with FRS and FRB policies
  • Effectively manage multiple projects and initiatives simultaneously, understand associated technology, and analyze data and industry trends in order to recommend and make improvements to the IMP
  • Employ critical thinking and exercise sound judgment in selecting methods and techniques for obtaining solutions
  • Use expertise in current records management, information management, and information governance industry practices and landscape, particularly as it pertains to the FRS and FRB
  • Work professionally and collaboratively with personnel at all levels of the FRS and FRB
  • Effectively communicate and manage verbally, in writing, and via presentation, and technical topics relating to records management, information management, and information governance
  • Apply attention to detail and customer service skills
  • Utilize proficiency in Microsoft Office suite applications

Experience:

  • Maintaining and implementing records management, information management, and information governance frameworks, strategies, priorities, policies, guidelines and key performance indicators in collaboration with key stakeholders, applicable business areas and external consultants
  • Digitization as it relates to records management, information management, and information governance
  • Analyzing electronic information systems and document repositories to assess records management and archival preservation capability with regard to retention, version control, timely disposition (including transfer to archives), security, privacy and other criteria from Principles and Functional Requirements for Records in Electronic Office Environments (ISO 16175)
  • Working with taxonomies/architectures and implementing electronic records and document management systems in a Public/Government Agency or the FRS
  • Identifying, acquiring, preserving, and providing access to information of business value and archival value
  • Applying retention periods and disposition procedures to ensure the protection and management of information from the point of creation to disposition
  • Identifying, describing, categorizing, and prioritizing business processes and associated information assets across multiple Public/Government Agencies or the FRS
  • One to three year of related experience in records management, information management, and/or information governance. Three to five or more years required if hired into higher level position. Public / Government Agency or FRS experience a plus.
  • Associates degree preferred for junior level position. Bachelor's degree required if hired into senior level role. Degree in Library or Information Science preferred
  • Professional certification, or progress towards one, preferred in one or more of the following: Information Governance Professional, Project Management Professional, Certified Records Manager, Certified Information Professional The Federal Reserve Bank of San Francisco is an Equal Opportunity Employer.

Organization: *Federal Reserve Bank of San Francisco

Title: Records & Information Management Analyst

Location: CA-San Francisco

Requisition ID: 260327

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