Amazon Web Services Quality Assurance Engineer in Seattle, Washington

Job Description

Amazon Music is looking for a talented quality engineer to join us in revolutionizing the digital music customer experience. Our team works on enabling our customer relationship and lifecycle marketing via the development of the tools, infrastructure, and data integrations required to manage high-scale, personalized customer interactions with Amazon's leading digital music products, including the Music Store and Cloud Player, on web, Android, Kindle, iOS and other platforms. This includes merchandising, e-mail, in-app, and push channels as well as building cross-channel capabilities to automate customer communications with the right message at the right time in the right channel. We love to work with smart people who have a strong sense of ownership and a commitment to customer experience. Join us in bringing awesome music products to millions.

Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life as Amazon Music Unlimited, Prime Music, and so much more.

Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more. Come join us as we make history by launching exciting new projects in the coming year.

Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.

Come innovate with the Amazon Music team!

What is in it for you?

  • Team culture: You'll be joining a fun team that prides itself on a great work environment with an inclusive group of people that loves working together towards a common goal.

  • Impact: Work on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their interactions with Amazon Music

  • Gratification: You will know you are directly responsible for driving business impact and delighting customer experiences.

  • Critical and Fast: This is a strategic new team for Amazon Music, and we are growing & moving fast, really fast.

  • Ownership: You will quickly become responsible for key components of the service, and drive what and how to build them.

  • Learn & Grow: If want to learn and grow with challenges of a designing and building a large-scale system integrating across a variety of services, this is for you.

  • Innovate: We learn from our customers and invent every day on their behalf.

  • Make history: Amazon Music is reinventing the way we listen to music and engage with customers across the devices they use every day. Your passion for music and technology will help shape that future.

  • Have fun: Surround yourself with a highly talented pool of engineers that like to solve complex problems, but also work in a fun and autonomous environment.

Position Overview

  • You will be responsible for all testing of an entire project including integrations across 1P & 3P marketing tech.

  • You will own the development and executions of test plans and test cases for multiple features of an application.

  • You will interact and collaborate with stakeholders on the leveraging of the tools to ensure proper application of customer engagement

  • You will develop and maintain testing strategies, including manual and automation testing.

  • You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.

  • You will participate in design and specification reviews, and use this information to design test plans.

  • You will promote QA productivity through automation, tools, and other best practices.

  • You will promote a culture of quality throughout the organization.

Basic Qualifications

  • Bachelors of Computer Science, Mathematics or a related field

  • 3+ years of Quality Assurance or Quality Engineering experience

  • Scripting experience in Python, Perl, Ruby or shell

  • Experience with black box and white box testing with understanding of/experience with SQA methodologies, techniques and approaches

  • Ownership of test plan development and execution for customer facing applications

  • Experience with creating automation strategy, creating automation scripts and execute scripts as per the plan.

  • Experience creating and executing tests like regression, performance, stress, unit, API, integration and security testing

  • Experience in communicating with business users, other technical teams, and management to collect requirements, describe software product features, and technical designs.

Preferred Qualifications

  • In-depth experience with CRM and marketing automation technologies. Example platforms could be Salesforce, Marketo, Hubspot, Intercom.io.

  • Experience working in a related technical integration capacity (build/integration engineer)

  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.

  • Excellent problem solving and analytical skills

  • Strong desire to deliver an excellent customer experience

  • Track record of building and maintaining excellent working relationships with peers

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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Job ID776994

CompanyAmazon.com Services, Inc.

Position CategorySystems, Quality, & Security Engineering

Company/Location (search) : Country (Full Name)United States