Regions Hospital class="col-xs-12 pf-srp-jobResult-title ">PATIENT FINANCIAL COUNSELOR in St Paul, Minnesota
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PATIENT FINANCIAL COUNSELOR
- Job ID:
Finance PT Acct Admitting
St Paul, MN
RH - Regions Hospital & Clinics
- Position Type:
- Anticipated Work Schedule:
Mondays & Fridays with occasional weekends
- Hrs/Pay Period:
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POSITION SUMMARY STATEMENT:Review all inpatient accounts; to gather and verify information related to the determination of third party/insurance information; obtain patient as appropriate through patient interview process; to be a liaison between the revenue cycle process, patient, discharge planning support services; to obtain information related to enrollment of medical assistance plans, and process plans for insurance coverage. MINIMUM QUALIFICATIONS:Education: High School diploma, equivalent GEDExperience: Two (2) years customer service experience working with computers. Prefer experience in a healthcare setting.Knowledge, Skills & Abilities:
Knowledge of office procedures, practices and equipment.
Knowledge of computers, preferably Microsoft Windows. Ability to communicate with a wide variety of customers in a respectful manner. Ability to respond positively and efficiently to telephone calls under stressful situations. Ability to understand written and oral instructions. Ability to speak clearly and correctly. Ability to read, write and understand English. Ability to type. Ability to handle confidential information with discretion. Ability to be attentive to detail. Ability to stand, sit, and/or walk for the duration of the day. Ability to obtain MNsure certification.
This position is per diem and will work at least 2 shifts per week and pick up occassional weekends as needed.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.