Catholic Health Initiatives PRACTICE MANAGER I in THE WOODLANDS, Texas

PRACTICE MANAGER I

Description

POSITION SUMMARY

The Practice Manager I is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. May support 1 – 5 providers at any given time.

POSITION RESPONSIBILITIES

  1. Manage clinic staff on day-to-day operations.

  2. Coordinate clinic operations and activities to ensure efficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.

  3. Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.

  4. Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.

  5. Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.

  6. Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.

  7. Work with Regional Director to develop and implement performance goals and objectives.

  8. Assist Regional Director with implementation and development of long-range plans.

  9. Monitor payroll system to control time management.

  10. Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.

  11. Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.

  12. Act as the liaison between the practice and Central Billing Office.

  13. Perform other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

Education and Licensure

Required:

  • Associate degree in healthcare or related field preferred

Minimum Experience

  • 3 year practice management or practice administrator experience required.

  • 3 year supervisory-level experience required

Minimum Knowledge, Skills, and Abilities

  • Working knowledge of the concepts, practices, policies, procedures, standards, systems and tools applicable to health care administration.

  • Ability to supervise staff, monitor and prioritize work flow, and provide effective training and guidance.

  • Proficient computer skills, including but not limited to Microsoft Office suite applications such as Word and Excel.

  • Demonstrate business and analytic/financial skills.

  • Effective verbal and written communication and organizational skills

  • Ability to shape communications to the needs of the audience

Job Recruiter Select Job Field

Primary Location TEXAS-THE WOODLANDS-ST LUKE WOODLANDS

Daily Schedule FTE

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2018-R0170611

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.