World IT Solutions Network Technician Jr. - 358-18 TMI in United States

Network Technician Jr. - 358-18 TMI

  • Newport, RI, USA

  • Full-time

Company Description

TMI is a certified ISO-9001, Capability Maturity Model Integration (CMMI) Level 3 appraised, and Six Sigma-certified, minority owned small disadvantaged business (SDB). Founded in 1988, TMI has provided innovative, robust, and unsurpassed dedication to training, training development, analysis, experimentation, IT, engineering, logistics support, multimedia, and management services to our client base. TMI is headquartered in Huntsville, Alabama with major offices in Lawton, OK; Orlando, FL; Atlanta, GA; and Washington, DC.

Tec-Masters, Inc (TMI) has a robust benefits package for full time employees. TMI offers healthcare, dental, vision, and basic life insurance to full time employees. We also offer long term and short term disability, supplemental life insurance, supplemental health care, and a flexible spending account (FSA). We provide a 401(K) retirement plan with a safe harbor company match. Full time employees are provided 11 paid holidays, 120 hours to use for vacation/sick/personnel business, and tuition assistance of $3,500 per year. World IT Solutions (WITS) LLC, headquartered in Lanham, MD, is a wholly-owned subsidiary of Tec-Masters, Inc.

Find more company information at www.tecmasters.com.

Job Description

We are seeking a Network Technician Jr. to work in Newport, RI.

  • As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.

  • You will be responsible to create ticket for maintenance using HPE Service Manager.

  • Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.

  • Perform escalation and additional tasks as directed.

  • Take Direction from the Regional Leader and Site Leaders

Qualifications

  • The successful candidate will have basic working knowledge in the Networking and Information Technology field with 0 to 4 plus years’ experience in the Information Technology Field with basic Networking knowledge.

  • Position requires the basic skills to manage the execution of maintenance activities and network outages.

  • Fundamental understanding of the OSI Model is required.

  • Candidate needs a basic understanding of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.

  • Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus.

  • Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable.

  • Some travel maybe required.

  • Active DoD Security Clearance is required.

  • The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment.

  • Good customer service and communication is necessary to ensure customer satisfaction and network reliability.

  • A good problem-solving and troubleshooting skills with servers and Cisco devices are a Plus.

  • Candidate needs to have the ability to lift up to 50 lbs.

  • A Background in Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.

  • Network + and Security+ CE required.

  • ITIL foundation V3 certification is highly desirable.

Additional Information

Tec-Masters is a welcoming place for everyone, and we do our best to make sure people feel supported and connected at work. We are proud of our diverse environment, EOE, M/F/Disability/Vet.