Mercy Medical Center Clinton PMPA_Housing Stabilization Coor_6060 in United States


3070417_44 Shelter

Expected Weekly Hours:



Day Shift

Position Purpose:

Title: Housing Stabilization Coordinator

Classification: Full-time or Part-time / Non-Exempt

Reports To: Residential Manager


Utilizing the “Housing First” model the Housing Stabilization Coordinator will work closely with client to accomplish housing or maintain housing. They will work to assist the Housing Assessment & Engagement Coordinator and the Intake and Diversion Coordinator.

The Housing Stabilization Coordinator position is primarily responsible for the oversight of the smooth running of the residential programs and support of the housing and income efforts of the shelter clients for Bethlehem Haven. The Housing Stabilization Coordinator provides a variety of skilled administrative duties directly related to program management activities. These include maintaining databases, preparing routine correspondence, providing customer service to the clients served.

Bethlehem Haven provides Emergency Shelter, Rapid Rehousing, and Permanent Supportive Housing for women who are homeless.

Essential Duties and Responsibilities

• Building a unique, individualized service plan

• Keep people housed

• Prioritize what is meaningful

• Balancing task-focused interventions with clinical insight

• Managed values and expectations (cultural competence included)

• Assign rental assistance limits and timeframes

• Complete and collects all Housing Applications, works with clients and follow-up to ensure that all housing paperwork is completed

• Keeps job board up to date by pulling old posts and posting new job opportunities daily on job bulletin boards

• Follows progress of client, through documentation to provide guidance and support which assists in meeting required HUD outcomes.

• Facilitates community meetings and disseminates income and housing resources

• Upon shift change facilitates a verbal Crossover with staff. Reviews written Crossover and Roster Call at beginning of shift.

• Accurately completes the following paperwork, nightly crossovers, incident reports, client roster roll calls, and places the exits and intakes in appropriate staff boxes.

• Uses on-call support to make appropriate decisions for guest and resident related concerns

• Facilitates building security.

• Attends to any operational needs as necessary to ensure a clean and safe environment for clients and staff.

• Maintains client confidentiality at all times

• Attends all staff meetings and trainings, as required and assigned

• Follows Universal Precautions

• Checks all building entrances hourly to ensure they are locked

Necessary Skills and Abilities

• Strong problem solving skills

• Analytical of the factors of client’s problem

• Strong communication skills – both written and verbal.

• Documentation -.

• Crisis and conflict management

• Computer skills - Good data entry skills and use of Microsoft Office

• Attention to detail

• Ability and commitment to working all schedule shifts, including weekends when needed, including arriving on time for each shift, to provide stability for all clients and residents

• Support the organization’s mission along with sensitivity of cultural and workplace harmony.

Job Description Details:


• Bachelor’s degree in a Human Services field or related field OR 4 years of relative experience. A combination of education and experience may be considered per approval by the Chief Operating Officer.

• Must have a valid Pennsylvania driver’s license.

• Able to obtain criminal record clearance.

• Must possess or be able to pass ServSAFE food certification.

Working Conditions

• Must be physically able to walk steps.

• Must be physically able to lift boxes or bags of food, clothing and cleaning supplies as necessary.


• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Critical features of this job have been described in the narrative. They may be subject to change at any time due to reasonable accommodations or other reasons.

• This job description does not list all of your job duties. Occasionally, your supervisor or manager might request that you perform other reasonable duties in order to most effectively work with client.

Schedule: 7-3 Sat and Sun

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health offers rewarding careers in a community environment with all the advantages of working at one of the nation's largest health systems. We provide high-quality, people-centered care in 22 states through our network of hospitals, facilities, community-based services, and continuing care locations - including home care, hospice, Program of All Inclusive Care for the Elderly (PACE), and senior living facilities. If you are looking for a rewarding clinical or administrative position, you'll find exceptional career possibilities, opportunities for advancement and a job with meaning at Trinity Health.

Trinity Health employs more than 131,000 colleagues across 22 states. We honor and embrace a diverse representation of people, ideas and backgrounds. Our dedication to diversity is evident in our commitment to training, education, recruitment, retention and development, as well as community partnerships and supplier diversity.

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences and health practices of the communities we serve and to apply that knowledge to produce positive outcomes. We recognize that each of us has a different way of thinking and perceiving our world, and that our differences not only serve to unite us, but also lead to innovative solutions.