Ascension Health Front Desk Clerk - Physician Office in Washington Township, Michigan

Job ID: 264929

Front Desk Clerk - Physician Office

Washington Township, Michigan

Regular/Day

Additional Job Information

Title: Clerk-Phy Offc-Frnt Desk 3

City, State: Washington Township, MI

Location: Crit Med Plz: Washin Twp 34011

Department: Crittenton WSU Academic IM

Additional Job Details: Full-Time, Day, 40 hours, Weekly - Monday-Friday 8:00am-5:00pm.

About Us

St. John Providence Health System is a member of Ascension Health, the largest not-for-profit Catholic Health system in the United States.

Our Mission, Vision and Values: St. John Providence Health System, as a Catholic health ministry, is committed to providing spiritually centered, holistic care which sustains and improves the health of individuals in the communities we serve, with special attention to the poor and vulnerable.

Our Values: We are called to: Service of the Poor, Reverence, Integrity, Wisdom, Creativity and Dedication

Our Vision: Our passion for healing calls us to cultivate trust, advocate wellness, and transform healthcare.

Job Description

Summary:

The Front Desk Clerk works in a customer service capacity providing administrative and clerical support to patients and customers in an outpatient clinic and/or medical office setting.

Responsibilities:

  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.

  • Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.

  • Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.

  • Provides general office and clerical support to assigned out-patient/medical office.

  • Functions as work leader for staff by answering questions and handling problems as they arise. Assures policy and procedure changes are distributed to staff in a timely manner. Handles daily department operations in absence of the supervisor.

  • Reviews billing/insurance questions/problems with patient guarantor, insurance plan and patient financial services and refers to appropriate personnel when necessary

  • Reviews encounter forms for correlation of diagnosis with services provided. Inputs diagnostic and/or procedural codes utilizing ICD 9 and CPT 4 manuals, enters on-line charges and collects pre-determined deductable, co-pay and self-responsible portion for non covered benefits. Inputs charges from inpatient physician billing form, admission-discharge-transfer report, and/or admission pace sheets into on-line system.

Qualifications

Education:

  • High school diploma or equivalent required

Work Experience:

  • One year of clerical experience to include customer service. One year of registrar or billing experience preferred

How To Apply

If you are interested in joining the St. John Providence Health System team, click here https://ascension.ttcportals.com/jobs/search/ to search for a job and complete an online application.

We urge you to apply for any/all positions in which you are interested. If you fit the qualifications for the role, we will reach out to you. Please ensure you complete all required fields within the application (indicated with an asterisk), as well as, additional information that is requested of you. Information that you offer us will better assist us in understanding your qualifications and fit for the position(s) for which you've applied.

Equal Employment Opportunity

St. John Providence Health System is an equal opportunity and affirmative action employer. We provide equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, height, weight, genetic information, marital status, amnesty, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. The information requested on this application will not be used for any purpose prohibited by law. If you require assistance or an accommodation to complete this application, please let us know.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

M/F/Disabled/Vet

EEO is the Law Poster Supplement

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccpeeosupplementfinaljrfqa508c.pdf

Reasonable Accommodation

St. John Providence Health System provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: reasonableaccommodations@stjohn.org . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within St. John Providence Health System will be reviewed at the e-mail address supplied.

Thank you for considering a career with St. John Providence Health System.

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

St. John Providence Health System participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E -Verify (link to E-verify site)