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Robert Half International Customer Service Manager in Westlake Village, California


OfficeTeam is actively seeking Customer Service Managers for our clients throughout the Conejo Valley. The ideal candidate will have management experience in a busy sales/call center environment and will be eager to coach and build a team for success!

Customer Service Manager responsibilities include but not limited to:

• Manage daily operations such as staffing, report generating, monitoring hourly-daily-monthly metrics and assist with the onboarding of new associates.

• Prepare for and conduct monthly department meetings, implement company policies, and deliver all performance counseling and annual reviews.

• Coach and motivate employees by leading by example.

If this sounds like you, please submit your resume in Word format to


Essential Functions:

1.) Supervises the day-to-day operational activity of the branch to include:

• Participates in weekly staff meetings.

• Organizes daily work flow and appropriate staffing.

• Resolves complex customer account problems.

• Trains, develops and motivates staff.

• Maintains and follows audit standards to ensure a satisfactory audit.

• Performs certifications. Reviews safety and loss prevention.

2.) Motivates staff to achieve identified sales goals while providing superior customer service.

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $20.00 - $25.00 / Hourly

Location: Westlake Village, CA

Date Posted: August 15, 2019

Employment Type: Temporary

Job Reference: 00510-9502126918

Staffing Area: OfficeTeam